Return Policy

Returns

  1. Eligibility: You may return items within 30 days of receiving your order. To be eligible for a return:
    1. The item must be unused, unworn, and in its original packaging with all tags attached.
    2. Items must be free from stains, odors, or any signs of wear.
    3. Final Sale items or gift cards are not eligible for return.
  2. Return Shipping Fees: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure your package reaches us safely.
  3. Return Process:
    1. Contact us at info@bodygo.com with your order number and details about the item(s) you wish to return.
    2. We will review your request and provide instructions on how and where to send your return.
    3. Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund.

Refund

  1. If your return is approved, we will process your refund within 5-7 business days.
  2. Refunds will be applied to your original method of payment.
  3. Please note: Original shipping fees are non-refundable.

Exchanges

  1. At this time, we do not offer direct exchanges. If you would like a different size or item, please initiate a return and place a new order.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us at info@bodygo.com within 7 days of receiving your order. Include your order number and photos of the issue, and we will assist you in resolving the matter.

Important Notes

  1. Items sent back to us without prior authorization will not be accepted.
  2. BODYGO is not responsible for lost or damaged return shipments. Please retain proof of postage.

If you have any questions or need assistance with your return or refund, please contact us at info@bodygo.com. We’re here to help!